Customer Service Representative

On-site - Lapu-Lapu Fresh Graduate/Student High/Senior High School Full-time

Job Description

• Greet customers and provide assistance with product inquiries and purchases.
• Handle customer complaints, returns, and exchanges professionally.
• Offer product recommendations based on customer needs.
• Manage phone calls, emails, and online inquiries.
• Process sales transactions and handle billing or warranty issues.
• Maintain accurate records of customer interactions and transactions.
• High school diploma or equivalent; additional training in customer service is a plus.
• Strong communication and problem-solving skills.
• Basic knowledge of computer products and technology.
• Experience in customer service or retail preferred.
• Proficiency in using POS systems