Customer Service Representative

Smiths Interconnect

📍 Irving, Texas, United States

Full-time Information and Record Clerks

Job Description

Your Job

Smiths Interconnect, a Molex company, is seeking a Customer Service Representative who is detail-oriented and reliable to join our team in Irving TX. 

Our Team

Assist in driving sales and revenue through continued inside sales and marketing efforts while meeting or exceeding customer expectations. Use all principles of good salesmanship, including selling and servicing via telephone and email.. Support the Tech Sales and Account Managers in all Sales efforts. Work with all internal departments to resolve customer issues to ensure customer satisfaction.

What You Will Do

  • Act as the point of Contact along with Account Managers to ensure a fast response to all inquiries, internal and external.
  • Work as part of the sales team, which includes Tech Sales and Planners, to insure on-time delivery goals are met, track customer orders, and advise customers on late items.
  • Responsible for Contract Review in Salesforce...
  • Apply for this Position