Customer Service Representative I
Construction, Property and Engineering
📍 tredegar, wales, United-Kingdom
Job Description
Customer Service Representative
Location: Caerphilly, CF83
Pay: £13 per hour
Contract: 3 months, Full-Time (potential for extension)
The Opportunity
Are you a natural problem-solver who thrives in a fast-paced environment? We are looking for a dedicated Customer Service Representative to join our dynamic team in Caerphilly. This isn't just about answering phones; it's about becoming an expert for our customers and building lasting relationships through professional, empathetic support.
Your Day-to-Day
Manage Inquiries: Handle customer questions via multiple channels with speed and professionalism.
Problem Solve: Identify customer needs, troubleshoot issues, and provide accurate solutions.
Data Management: Use our CRM system to process orders, returns, and exchanges while maintaining precise records.
Collaborate: ...