Job Description
Job DescriptionDesignation: Customer Service RepresentativeLocation: Gandhinagar, Gujarat (Work from Office)Job Summary:- Prior experience with customer service/call centers/BPO/KPO in relevant job roles- Excellent communication skills (Both Written & Verbal)- Basic knowledge of computer operating systems and MS Office based applications- Ability to work on data and generate various types of reports/ad-hoc reports with tight deadlines- Strong customer-centric approach with the ability to understand and address customer needs and concerns effectively- Ability to work in a dynamic and fast-paced environment, handling multiple tasks simultaneously- Excellent analytical and problem-solving skills to resolve concern efficiently- Collaborative attitude with a willingness to work as part of a team to achieve common goals