Customer Service Representative - FT

Dal-Tile

📍 Plymouth, Minnesota, United States

Fulltime Information and Record Clerks

Job Description

Recruiting Profile
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.
 
Primary Objective
To engage with customers through multiple interaction types, including phone, email, and in-person. Showroom duties include guiding customers through the showroom and assisting with product selection. Efficient coordination between the Company and its customers with a high level of service and support, ensuring customer satisfaction.

Primary Function and Scope:
  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Build and nurture strong customer relationships.