Customer Service Representative
R
Robert Half Office Team
📍 Franklin, MA, United States
Job Description
Description We are looking for a Customer Service Representative to support day-to-day client interactions and order-related activities for a Contract position based in Franklin, Massachusetts. This role is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The assignment is expected to last 2 months with potential for extension, and the schedule is Monday through Friday from 8:00 AM to 5:00 PM.
Responsibilities:
• Enter customer and order information accurately into company systems to maintain reliable records.
• Process incoming orders from start to finish while ensuring details are complete and timelines are met.
• Respond to inbound customer inquiries professionally and provide timely updates on requests and order status.
• Coordinate with internal departments to resolve issues, share information, and keep service activities moving efficiently.
• Build positive relat...
Responsibilities:
• Enter customer and order information accurately into company systems to maintain reliable records.
• Process incoming orders from start to finish while ensuring details are complete and timelines are met.
• Respond to inbound customer inquiries professionally and provide timely updates on requests and order status.
• Coordinate with internal departments to resolve issues, share information, and keep service activities moving efficiently.
• Build positive relat...