Customer Service Representative - Financial Account

Caldwell

📍 davao city, davao del sur, Philippines

Full-time Other-General

Job Description

COMPENSATION & BENEFITS

Up to ₱23,000 monthly basic salary

Competitive compensation package

Performance-based incentives

Paid training from Day 1

Career growth and development opportunities

Supportive and collaborative work environment

Government-mandated benefits

13th Month Pay



This role is ideal for individuals who are detail-oriented, enjoy helping customers, and are looking to build a rewarding career in the BPO industry.



KEY RESPONSIBILITIES

Handle customer inquiries via phone, chat, or email related to financial products and services

Assist customers with account inquiries, billing concerns, payments, and transaction-related requests

Provide accurate information while following company policies and compliance requirements

Resolve customer concerns efficiently and professionally

Maintain accurate documentation of customer interactions and account updates

...
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