Customer Service Representative

Robert Half Office Team

📍 Farifax, VA, United States

Full-time other-general

Job Description

Description
We are seeking a Customer Service Representative to join our team in a contract onsite position. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and enjoys working as part of a team.


Responsibilities:

+ Provide excellent customer service and support to customers by phone, email, or in person

+ Accurately enter and update customer information in company systems

+ Handle inquiries, resolve issues, and escalate concerns when appropriate

+ Maintain detailed and accurate records of customer interactions

+ Collaborate with team members to ensure a positive customer experience

+ Use Microsoft Office Suite and internal systems to complete daily tasks efficiently


Requirements

+ 1+ years of customer service experience required

+ Previous call center experience is strongly preferred

+ Strong verbal and written communicat...
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