Customer Service Representative

Handle incoming customer service calls

Process orders, invoicing, and customer claims

Assist with escalated customer service issues

Maintain product knowledge and assist customers with questions

Support training efforts for new customer service representatives

Perform accurate data entry and documentation

Work closely with team members to ensure excellent customer support

Previous customer service experience required

Strong phone and communication skills

Good computer and data entry skills

10-key experience preferred

Attention to detail and strong organizational skills

Reliable attendance and profe...