Customer Service Representative

Job Summary

Copart UAE is looking for a Front Counter Customer Service Representative to support daily customer interactions at our operational facility. The role is responsible for assisting walk-in customers, handling front counter operations, responding to customer inquiries, and coordinating with internal departments to ensure a smooth customer experience in a fast-paced operational environment.

Key Responsibilities

• Assist customers at the front counter with inquiries, payments, vehicle release processes, and documentation.
• Handle customer communication professionally through walk-ins, phone calls, and emails.
• Provide clear guidance and operational instructions to customers.
• Coordinate with internal departments to support smooth customer service operations.
• Maintain proper records and documentation related to customer transactions.
• Support day-to-d...