Customer Service Representative

Novra Corp

📍 Charlotte, North Carolina, United States

Full-time other-general

Job Description

About Us

Novra Corp was founded with a simple vision: to provide businesses with modern marketing support that is both strategic and practical. In a landscape where attention is limited and competition is constant, we help brands communicate more clearly, present themselves more effectively, and grow with intention.

Introduction

We are seeking a customer-focused Customer Service Representative to provide professional support and help create positive customer experiences. This role is ideal for individuals who enjoy helping others, solving problems, and building strong communication skills.

Responsibilities

  • Respond to customer inquiries and service requests in a professional manner.
  • Provide accurate information regarding products, services, and company procedures.
  • Assist with resolving routine customer concerns and escalating issues when appropriate....
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