Customer Service Representative
R
Robert Half Office Team
📍 Center Valley, PA, United States
Job Description
Description
Robert Half is seeking a motivated and customer-focused Customer Service Representative to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping to resolve inquiries, provide product or service information, and ensure a positive customer experience.
Key Responsibilities
+ Respond to customer inquiries via phone, email, and chat in a professional and timely manner
+ Resolve customer concerns, complaints, and service issues with empathy and accuracy
+ Maintain detailed and accurate customer records in CRM systems
+ Process orders, returns, account updates, and related service requests
+ Collaborate with internal teams to address customer needs and improve service delivery
+ Educate customers on products, services, and company policies
+ Identify opportunities to enhance customer satisfaction and streamline support processes
<...
Robert Half is seeking a motivated and customer-focused Customer Service Representative to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping to resolve inquiries, provide product or service information, and ensure a positive customer experience.
Key Responsibilities
+ Respond to customer inquiries via phone, email, and chat in a professional and timely manner
+ Resolve customer concerns, complaints, and service issues with empathy and accuracy
+ Maintain detailed and accurate customer records in CRM systems
+ Process orders, returns, account updates, and related service requests
+ Collaborate with internal teams to address customer needs and improve service delivery
+ Educate customers on products, services, and company policies
+ Identify opportunities to enhance customer satisfaction and streamline support processes
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