Customer Service Representative
Boundless Immigration
📍 cebu city, central visayas, Philippines
Job Description
Customer Service Representative I
Functionality: CSM, CSR I
At Boundless | RapidVisa Phils. Inc.
Cebu, Philippines
Your Mission
Build delightful, informative customer experiences to drive our brand of providing extensive support in every family's life-changing immigration journey.
As the Customer Service Representative, you will be a brand ambassador for RapidVisa and/or Boundless and provide a high level of customer service in resolving issues proactively, quickly, and effectively. To further build more authentic customer relationships and increase customer loyalty, the ideal teammate would enjoy talking to people through answering incoming calls, emails, and chat.
In this role, you will be working closely with our Team Leaders, Trainers, and QA Specialists.
What You’ll Do
- Communicate with customers via phone, email, and chat
- Provide knowledgeable answers to questions about the product,...