Customer Service Representative
R
Robert Half Office Team
📍 Canton, MI, United States
Job Description
Description We are looking for a Customer Service Representative to support students and families with questions related to financial aid in Canton, Michigan. This Long-term Contract position is ideal for someone who enjoys delivering thoughtful service, explaining complex information clearly, and helping individuals move forward with confidence. The person in this role will work closely with students throughout their educational journey while partnering with internal teams to create a positive and supportive experience.
Responsibilities:
• Assist prospective and current students with financial aid inquiries by providing clear, accurate, and timely guidance.
• Communicate available funding options, including federal assistance, scholarships, and other education-related resources, so students can make informed choices.
• Review student situations to identify obstacles affecting enrollment or continuation and recommend practical solutions.
• Handle inbound and outbou...
Responsibilities:
• Assist prospective and current students with financial aid inquiries by providing clear, accurate, and timely guidance.
• Communicate available funding options, including federal assistance, scholarships, and other education-related resources, so students can make informed choices.
• Review student situations to identify obstacles affecting enrollment or continuation and recommend practical solutions.
• Handle inbound and outbou...