Customer service representative

Confidential

📍 bengaluru, karnataka, India

Full-time Other-General

Job Description

|| Urgent Hiring || Customer Service Associate || Bangalore ||
Location- Bangalore
Profile- Customer Service Associate
Experience Level – 6 months to 2 years in Voice/Customer Support/BPO industry
CTC Range- upto 5-6 lpa (Depends on interview)
Qualification – Graduate / Postgraduate
Language Requirement – Fluent in Spanish (Verbal & Written)
Skills Required –
Good communication and interpersonal skills
Strong analytical and problem-solving ability
Ability to handle inbound/outbound calls and customer queries
Proficiency in MS Office / Excel
Multitasking and teamwork capabilities
Roles & Responsibilities
Handle inbound calls and support customer queries related to car buying
Manage outbound calls for quotations and follow-ups
Resolve customer complaints or escalate when required
Maintain and update customer information in the system
Route calls/emails to appropriate departments
Assist in daily call center operations
Provide sup...
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