Customer Service Representative - B&E
Wipro Limited
📍 guadalajara, jalisco, Mexico
Job Description
**Wipro,** a leading global information technology, consulting and business process services company is looking for your talent to join into one of our projects as a **Customer Service Representative.
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This position belongs to the Digital Operations and Platforms (**DOP**) area of the company.
**J͏ob Responsibilities**:
- Solving telephone requests from existing customers.
- Providing information about products and services (additional services, tariffs).
- Providing information on Billing for services and payments for customer's services.
- Resolving customer complaints.
- Work with Service Requests and their transfer to all competent departments (creation, sending, closing, informing the customer about the status of the request).
**R͏equirements**:
- 1+ years of experience in Customer service.
- English advanced level.
- High school graduated.
- Professional customer service skills : solution mindset, helping nature, passion fo...