Customer Service Representative

Customer Service Representative (CSR)
Bayonne, NJ
Pay Rate: $22.00 per hour
Schedule: 8:00am-4:30pm, Monday–Friday

Position Summary

A reliable and customer-focused Customer Service Representative (CSR) to support daily warehouse and logistics operations. The CSR serves as the primary point of contact for customers, ensuring timely communication regarding orders, inventory, shipments, and service inquiries. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced distribution environment.

Key Responsibilities

• Respond to customer inquiries via phone, email, and internal systems in a professional and timely manner.
• Process customer orders, shipment requests, and order modifications.
• Track and monitor inbound and outbound shipments and provide status updates to customers.
• Coordinate ...