Customer Service Representative
M
M Human Resource
📍 baliuag, bulacan, Philippines
Job Description
Customer Service Representative (CSR)
Are you passionate about helping people and delivering excellent customer service? Join our growing team as a Customer Service Representative (CSR)!
Job Responsibilities:
Handle inbound and outbound customer calls, emails, or chat inquiries.
Provide accurate information about products, services, and company policies.
Resolve customer concerns, complaints, and requests in a timely and professional manner.
Maintain a positive customer experience by delivering excellent service.
Document customer interactions and update records accurately.
Meet quality, productivity, and performance standards.
Collaborate with team members and supervisors to ensure customer satisfaction.
Are you passionate about helping people and delivering excellent customer service? Join our growing team as a Customer Service Representative (CSR)!
Job Responsibilities:
Handle inbound and outbound customer calls, emails, or chat inquiries.
Provide accurate information about products, services, and company policies.
Resolve customer concerns, complaints, and requests in a timely and professional manner.
Maintain a positive customer experience by delivering excellent service.
Document customer interactions and update records accurately.
Meet quality, productivity, and performance standards.
Collaborate with team members and supervisors to ensure customer satisfaction.