Customer Service Representative at Sask Power
S
SaskPower
📍 estevan, sk, Canada
Job Description
Elevate your career with Sask Power as a Customer Service Representative in Estevan. This full-time role emphasizes excellent customer support, billing inquiries, and efficient communication within a dynamic team environment.
The Customer Service Representative will serve as the primary point of contact for internal and external stakeholders. You will handle account inquiries, manage service requests, and ensure customer satisfaction through effective problem-solving. This role requires attention to detail and the ability to interact maturely with both colleagues and customers.
Key Responsibilities:
• Provide top-notch service to customers via phone and in person
• Investigate and resolve customer concerns and outage notifications
• Process payments, issue refunds, and prepare invoices
• Maintain records and files for department operations
• Assist in training development and continuous learning initiatives
Requirements:
• Bachelor’s Degree or equivalent in B...
The Customer Service Representative will serve as the primary point of contact for internal and external stakeholders. You will handle account inquiries, manage service requests, and ensure customer satisfaction through effective problem-solving. This role requires attention to detail and the ability to interact maturely with both colleagues and customers.
Key Responsibilities:
• Provide top-notch service to customers via phone and in person
• Investigate and resolve customer concerns and outage notifications
• Process payments, issue refunds, and prepare invoices
• Maintain records and files for department operations
• Assist in training development and continuous learning initiatives
Requirements:
• Bachelor’s Degree or equivalent in B...