Customer Service Rep Second Shift
P
Planet Fitness
📍 Gahanna, Ohio, United States
Job Description
About the Role:
Join our dynamic team at Planet Fitness - Duo Fit, LLC as a Customer Service Representative! In this role, you'll be the friendly face of our fitness community, helping members achieve their goals while ensuring a welcoming environment. If you're passionate about fitness and customer satisfaction, we want to hear from you!
Responsibilities:
- Provide exceptional customer service to all members and guests.
- Assist with membership inquiries and account management.
- Conduct facility tours and promote membership options.
- Handle member concerns and resolve issues promptly.
- Maintain cleanliness and organization of the front desk area.
- Support team initiatives to enhance member experience.
- Process transactions accurately and efficiently.
- Stay informed about promotions and fitness programs.