Customer Service Personnel at CETECH Ghana

Job Description:

• Do you like helping customers to understand company products and services? For our team, there is an job offer a position of a competent customer service representative.

As a member of the customer service team, you will:

• Provide excellent customer service over the phone, in person visits, via email or through chat;

• Attend to customers’ questions and complaints appropriately;

• Create positive relations with the customers and identify opportunities to sell related products and services;

• Collaborate with departments, to deal with customers’ complaints

You should have:

• Excellent communication and relational skills

• Excellent problem-solving skills Patience and empathy

• Ability to work under pressure

We offer:

• Competitive salary, bonus and benefits package

• Professional development and training opportunities