Customer Service Operations Representative

Keysight Technologies

📍 George Town, Penang, Malaysia

Full-time Information and Record Clerks

Job Description

Overview


Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16, employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over countries. Learn more about what we do.

Our award-winningculture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.


Responsibilities


  • Provide customer service and own activities related to quote to cash process which include agreement quote generation, agreement activation/ renewal and billing.
  • Analyse and respond to customer's request for quo...
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