Customer Service & Operations Assistant

Company Overview

The client is a plant-based skincare practice offering in-house consultations, treatments, and a range of skincare products.

Job Summary

Provide front desk and administrative support while assisting with clinic operations, client service, and social media activities in a plant-based skincare environment.

Responsibilities

• Attend to walk-in clients and respond to appointment enquiries to ensure smooth client interactions
• Manage appointment scheduling, process payments, and operate front desk functions efficiently
• Perform administrative tasks including filing, data entry, and coordination to support clinic operations
• Monitor inventory levels and coordinate with suppliers, couriers, and delivery personnel to maintain stock availability
• Maintain clinic presentation standards and ensure treatment rooms are prepared for daily operations
• Opera...