Customer Service Officers (Genting Lounge)

Center: Johor Premium Outlets

Responsibilities

• To organize the Genting Lounge effectively and to ensure smooth operations daily.
  
• To provide relevant information to customers on Johor Premium Outlets.
  
• To manage daily operation requirements of Genting Lounge.
  
• To attend to daily administrative work e.g. opening and closing at Genting Lounge.
  
• To assist in walk – in guest registration.
  
• To serve Platinum Member with accommodating manner at Genting Lounge.
  
• To assist in Brand Partner work permit and Maintenance Service Request form applications.
  
• To ensure customer’s feedback are handled tactfully and efficiently.
  

Requirements

• Possess at least SPM.
• Minimum of 1 - 2 years of relevant experience or from similar businesses will be an added advantage.
• Pleasant personality and friendly.
• Strong interpersonal and communi...