Customer Service Officer
H
HENDERSON SECURITY SERVICES PTE. LTD.
📍 singapore, singapore, Singapore
Job Description
Job Description & Requirements
- Greet guests and visitors warmly and make them feel welcome and attended
- Manage guests/customers queries, requests, feedbacks
- Answer phone and email inquiry from potential guests in a timely and respectful manner
- Receive and redirect mail, phone calls, packages, etc
- Anticipate guests needs to accommodate them and provide an exceptional guest experience
- Perform basic administrative/secretarial/reception duties
- Maintain inventory of supplies and order new stock as needed
- Running errands to assist guests/customers
- Handle promotion for events, voucher claims etc
- Record incident reports and assist in follow up actions (if any)
- Ensure that guest spaces and lobby are always clean and tidy
- Any other ad hoc duties as assigned