Job Description
Job description:
Operations
- Receive and transfer incoming phone calls to the appropriate individuals or departments.
- Provide general information about the building/project to tenants and visitors.
- Receive, record, and follow up on tenant requests and complaints until resolution.
- Coordinate with Accounting, Engineering, Housekeeping, and Security teams to ensure smooth daily operations.
- Maintain and organize customer records and departmental documents.
- Ensure the reception and front office area is clean, organized, and presentable.
- Verify and process tenant registrations for property movement and fit-out/construction works.
- Monitor and follow up on tenants' maintenance and repair requests.
- Perform cashier duties when required.
- Complete daily front office checklists and operational logs.
- Support daily operational activities and events.
- Perform ...