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Customer Service Officer (Cashier)

AXA Group

📍 hong kong, hong kong, Hong Kong

FULL_TIME Information and Record Clerks
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Job Description

Responsibilities:

  • Provide E2E payment service to agency/customer with strong customer mindset
  • Handle premium collection (including cash, card and cheque payment, direct bank in...)
  • Perform verification and AML review (such as large payment transactions)
  • Communicate and follow up with agency in a timely manner to obtain relevant/ additional documents for review purpose
  • Resolve enquiry related to payments with our agency/customer by all means ( counter, email)
  • Work rotation at different locations of Cashier Centre may be required when necessary
  • Willing to work overtime and under pressure especially during month-end / lapse cycle and campaign periods to support new business growth
  • Cooperate with team members and others to achieve desired results and support business needs
  • Support other daily administration duties when necessary

    • Qualifications:

  • graduate or abov...
    • Apply for this Position

    Job Details

    Location hong kong, hong kong
    Job Type FULL_TIME
    Category Information and Record Clerks
    Posted July 25, 2026
    Deadline September 03, 2026