Customer Service Officer

Our client is looking for a Customer Service Officer to join their team.
 
This is a key role that supports the day-to-day operations of our Recycling business by providing outstanding customer service, coordinating administrative activities, and working closely with our Sales, Operations, and Business Manager to ensure our customers receive a seamless experience.
 
About the Role
 
As the Customer Service Officer, you will be the first point of contact for our customers and suppliers while providing essential administrative support across the Recycling business. Your ability to manage multiple priorities, communicate effectively, and maintain accurate records will be critical to your success.
 
Key Responsibilities

• Deliver exceptional customer service to fee-for-service customers and suppliers.
• Manage incoming phone calls and email enquiries, ensuring prompt and professio...