Customer Service Officer

St.George

📍 Auburn, New South Wales, Australia

Full time Information and Record Clerks

Job Description

Create your best future and join St George as a Customer Service Officer at our Auburn branch!

What’s the role?

As a Customer Service Officer, you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience from the moment they walk in. You will engage in meaningful conversations to uncover their needs, utilising your knowledge of St George’s financial products and services to support their holistic banking needs. By addressing their everyday banking queries and referring them to the right specialists in Home Loans or Business Banking, you will help ensure each customer receives tailored support and guidance. No two days are the same, and each interaction is an opportunity to make a genuine difference in our customers' financial wellbeing!

  • Assist customers with banking transactions including cash deposits and withdrawals
  • Maintain accurate cash handling and ensu...
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