Job Description
Customer Service Manager
Transdev in Riverside, CAis hiring a Customer Service Manager.The Customer Service Manager is responsible for the day-to-day operations of a team of Customer Service Representatives and Schedulers that handle customer service inquiries, schedule paratransit service via phone and online. Reviews, investigates, tracks complaints, and facilitates resolution utilizing provided software. Will also assist passengers with situations including, but not limited to, directions, information, and mobility devices. We are seeking customer service-oriented professionals who are dedicated to safety.
Transdev is proud to offer:
+ Competitive compensation package of minimum $71,000 – Maximum $88,000
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 12 days; 8 standard and 4 floating
+ Other standard benefits include a 401(k) retirement plan, medical, dental, and vision insurance, life insurance, short-term disability,...
Transdev in Riverside, CAis hiring a Customer Service Manager.The Customer Service Manager is responsible for the day-to-day operations of a team of Customer Service Representatives and Schedulers that handle customer service inquiries, schedule paratransit service via phone and online. Reviews, investigates, tracks complaints, and facilitates resolution utilizing provided software. Will also assist passengers with situations including, but not limited to, directions, information, and mobility devices. We are seeking customer service-oriented professionals who are dedicated to safety.
Transdev is proud to offer:
+ Competitive compensation package of minimum $71,000 – Maximum $88,000
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 12 days; 8 standard and 4 floating
+ Other standard benefits include a 401(k) retirement plan, medical, dental, and vision insurance, life insurance, short-term disability,...