Customer Service Manager

• Manage your own Customer Service team
• Join our growing company!
• Based in Christchurch

We are seeking a Customer Service Manager to join the team in Christchurch. Working with our halls of residence, you will be responsible for managing a small operations team, working together to manage daily operations, booking management and providing resident support to these students.

About You

• Full-time position: 40 hours per week across Monday to Friday with ability to work after hours
• Manage the day‑to‑day administrative operations
• Recruit, manage and develop a team of high performing staff
• Build and maintain relationships with each key stakeholder group (students, family, University)
• Working with management and the University of Canterbury in relation to bookings
• Ongoing management of room inspections, and maintenance reporting
• Support front‑of‑house resident accou...