Customer Service Manager at Aga Khan Hospital Kisumu

Confidential

📍 Kenya, Kenya, Kenya

Full-Time Other-General

Job Description

Job Description

Established in , the Aga Khan Hospital in Kisumu is part of the Aga Khan Health Services (AKHS). It is a 61-bed acute care facility managed by qualified professionals who include experienced, full-time resident doctors and consultants. The hospital’s objectives are to provide high quality, cost-effective health care to the population of Western Ke…


Customer Service Manager

OVERALL RESPONSIBILITY

Reporting to the CEO, the successful candidate will be responsible for delivery and sustainability of excellent customer service experience and promote the culture of service excellence across the main Hospital and Outreach Health Centers.


OTHER RESPONSIBILITIES

Strategy and leadership

  • Review, formulate and implement policies, strategies and plans to institutionalize the culture of service excellence.
  • Achievement of customer experience

  • Carryout across the...
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