Job Description
Key Responsibilities:
Handle outbound customer calls professionally
Assist customers using prepared scripts and clear guidelines
Provide accurate information on products and services
Work closely with team members to achieve service KPIs
Working Hours
Rotational shifts
5 working days per week
2 days off (rotational basis)
Training & Benefits
1-month paid training provided
KPI allowance
Supportive team environment
Easily accessible location (LRT & shuttle service)
Requirements
Open to fresh graduates and entry-level candidates
Good communication skills in Bahasa Malaysia and/or English
Willing to work rotational shifts
Positive attitude and willingness to learn