Job Description
## Customer ServiceApplyremote type: Hybridlocations: Makati, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R Customer Service IIJob Description**Responsibilities**Order Management* Process all orders efficiently, accurately and in line with policies and procedures* Run and follow up on various control reports to ensure that the order to payment process is fulfilled.Complaint Management* Handle and close customer complaints on time* Collaborate with other functions to close complaintsCustomer Management* To handle all incoming telephone calls and emails dealing with Customers needs* Build relationships with key customersSales Support* Act as a point of reference for the Sales Teams for all issues relating to the order process and distribution.* Communicate with Sales Account Managers (by email/phone), enabling complete visibility of key Customer issues.* Attend relevant meetings to identify ways we can improve the service we offer to both internal ...