Customer Service Lead
Skipton Building Society
📍 Wetherby, England, United Kingdom
Job Description
Hours:
36 hours per week across Monday to Saturday to cover opening hours of the branches.Salary:
£36,000 Per AnnumClosing Date:
Mon, 27 Jul 2026Are you passionate about helping others and providing exceptional customer service?
If so, then we have the perfect opportunity for you! We are recruiting for a Customer Service Lead across our multisite branches in Harrogate and Wetherby.
As a Customer Service Lead you will divide your time between customers and the team. You will be developing relationships with customers, having great conversations, and highlighting the products and services that Skipton Building Society provides through a variety of channels including face to face, over the phone, and by video.
As a subject matter expert, you will ensure that the team understand the branch’s contribution plan and understand key messages and actions. You will coach a...