Job Description
**Job description**:
In charge of monitoring the Delivery Status to the Customer for NA Plants in a centralized area.
I use Red Flags to visualize Critical FG, detect discrepancies between Customer Releases and production Planning, and prevent Outbound Premium Shipping and Customer and delivery risks without proper escalation.
**Skills**:
- Experience in the Customer service area (3 years minimum)
- Bachelors degree terminated
- English level advanced
- Experience in customer-specific requirements & portals
- Self-directed, solution-oriented, and focused on results
- Ability for decision making, analytical skills
- Results oriented
- Able to plan priorities
- Main contact for the Plant's communication and problem-solving
- SAP system expert
**General Functions**:
- Customer Demand Analysis
- Release the covered coordinator
- Main coordinator for Customer updates (Single Point Contact)
- PF control / CR follow-up...