Customer Service Intern

51Talk

📍 Jakarta, Indonesia, Indonesia

Full-time other-general

Job Description

Who we are:

51Talk is a leading international EduTech company known for providing top-quality English language education and NYSE-listed since 2016, the world’s largest stock exchange. We are a dynamic organization with a robust global presence dedicated to making English learning accessible and enjoyable. With a team of over 30,000 dedicated employees and more than 15 branches worldwide, we are committed to delivering exceptional educational experiences

What You Will Do

  • Assist in responding to customer inquiries through online channels in a polite and timely manner.
  • Support the team in updating customer information in the CRM/ERP system.
  • Help maintain accurate records of customer interactions and booking trial class
  • Coordinate with the Sales team to ensure smooth customer follow-ups. .
  • Support the marketing activities in Indonesia.

What Makes You a Fit