Job Description
Description
:The Customer Service Internship is ideal for students who want to develop their communication, teamwork, and business skills. You will be the first point of contact for customers, supporting enquiries, learning how to deliver excellent service, and gaining exposure to sales and digital customer channels.
With full training provided, this role offers a great opportunity to build confidence, develop transferable skills, and gain valuable insight into customer service, operations, and the engineering industry.
Responsibilities:
Provide a professional and friendly first point of contact, supporting customers via phone and email
Listen to customer needs and direct queries to the appropriate team or advisor
Deliver a positive customer experience on every interaction
Accurately record customer information and updates in internal systems
Support the team in meeting serv...