Customer Service Executive - Two Wheeler Loans
T
Tata Capital Finance Ltd
📍 virudhunagar, virudhunagar, India
Job Description
Customer Service Executive - Two Wheeler Loans - Vriddhi - Virudhunagar - Sairaj Valagam - CSE To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. • Identify target areas for prospective business • Pre-screen customer segments as per the organization norms • Ensure the number of log in along with disbursement • Sanction ratio target achievement • Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements • Execute sales promotion activities to build customer interest in the TCFSL brand • Build strong client relationships both internally and externally and build a strong brand identification with potential customers. • Ensure vendor empanelment and develop relationships with new vendors. • Develop strong distribution channels • Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and prod...