Customer Service Executive

This job is all about helping people! As a Customer Service Executive, you'll answer questions, set up appointments, and ensure customers are happy after their purchase. You might like this job because you enjoy solving problems and making others smile.

The Customer Relations Executive (CRE) is responsible for delivering excellent customer service by managing customer interactions, handling enquiries and appointments, coordinating service follow-ups, and ensuring a positive customer experience throughout the after-sales journey. The role also involves resolving customer concerns professionally while maintaining high customer satisfaction.

Job Requirements

• Minimum SPM, STPM, Certificate, Diploma, or Bachelor's Degree in Business Administration, Customer Service, Marketing, or a related field.
• Fresh graduates are encouraged to apply. Relevant working experience in customer service or the automotive industry is an added advantage.

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