Customer Service Executive

• Provide excellent customer service to walk-in and call-in customers.
• Develop good rapport with customers and build brand loyalty.
• Music courses recommendation, enrolment and payment collection.
• Responsible in daily running of the School with management of general administrative duties.
• Sales of books/music instruments and inventory management.
• Statistical compilations – payment backlog, sales and revenue, student intake/drop out, etc.

• Possess at least a Diploma.
• Proficiency in MS Office including MS Excel.
• Self-driven and resourceful.
• Customer-oriented with good interpersonal and communication skills.
• Able to work at “retail hours” and both weekends.
• Those with relevant experience will be considered for Senior / Manager position.

Choa Chu Kang