Customer Service Executive - BWY

• Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors.
• Provide assistance to customers on the use of the Company portals
• Ensure every service request/feedback/complaint is followed through to closure within service standards.
• Comply with internal policies, procedures and the relevant laws and regulations.
• Assist in department procedures, workflows and administration

• Experience in contact centre operations or customer service will be advantageous.
• Diploma in a related discipline.

Qualified candidates are invited to submit their applications in MS Word format to Tan Wan Yee, Ashlyn R at

Recruit Express Pte Ltd

EA Licence No: 99C4599

Only shortlisted applicants will be notified.