Customer Service Executive (Bogotá)

What you will be doing

PRIMARY DUTIES AND RESPONSIBILITIES:

The holder of the position must independently execute the following tasks:

The holder of the position

• Edits and maintains jobs (Exports/Imports) in WorldStar.
• Writes conversation-protocols.
• Calculates transit-times.
• Calculates shipment prices.
• Raises jobs in WorldStar and edits these if need arises.
• Selects routings by deciding on a single or combination of transportation-types (airplane, car, train, Aerolink).
• Performs a “Routing Check”, specifically in regards to the selection and combination of different transport models (airplane, car, train, Aerolink).
• Orders drivers (pickup / delivery of shipments at the customer, delivery / pickup of shipments at the freight-company).
• Checks collected shipments in the office and prepares them for transport.
• Books and preadvises shipments.
• Monitors shipment...