Customer Service (English + French) - Temporal
Ria Money Transfer
📍 madrid, madrid, Spain
Job Description
We are actively looking for a dynamic and customer-focused individual who can join our team as a
Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to address their inquiries, resolve issues, and ensure their overall satisfaction.
Your primary responsibility will be to interact with customers and agents in a professional and
courteous manner, effectively from a compliance perspective. You will listen attentively to their
concerns, demonstrating empathy and understanding, while proactively offering solutions to meet
their needs.
As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your
strong communication skills, but also your compliance knowled...