Customer Service (English + French) - Temporal

Ria Money Transfer

📍 madrid, kingdom of spain, Spain

Full-time Customer Service

Job Description

We are actively looking for a dynamic and customer-focused individual who can join our team as a

Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to address their inquiries, resolve issues, and ensure their overall satisfaction.

Your primary responsibility will be to interact with customers and agents in a professional and

courteous manner, effectively from a compliance perspective. You will listen attentively to their

concerns, demonstrating empathy and understanding, while proactively offering solutions to meet

their needs.


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