Customer Service Coordinator

Culina Group

📍 Northampton, England, United Kingdom

Full-time Information and Record Clerks

Job Description

Job Description
Our Crick site have an exciting opportunity for a Customer Service Co-Ordinator to join our friendly team on a full time permanent basis. 
Working hours: 4 on 4 off, 10am-9pm. 
As a Customer Service Co-Ordinator you will be responsible for overseeing main customer communications to enhance and improve service levels.
Key Duties of a Customer Service Co-Ordinator:
Liaise daily with major retailers.
Compare tracking data with customer platforms and update.
Raise disparity between Warrens tracking and customer platforms internally and externally.
Work collaboratively with other departments within the business. 
Communicate using a variety of media with internal and external stakeholders any potential service issues.
Collate and publish daily KPI reports internally and externally at scheduled times.
Process information from suppliers.
Attend internal operati...
        

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Job Details

Location Northampton, England

Job Type Full-time

Category Information and Record Clerks

Posted July 07, 2026

Deadline August 16, 2026