Customer Service Coordinator in Yellowknife

Northview Residential REIT

📍 yellowknife, north slave region, Canada

Full-time Management & Operations

Job Description

Elevate your career with Northview as a Customer Service Coordinator in Yellowknife, NT. This pivotal role focuses on enhancing resident relations and ensuring satisfaction within communities.

In this key position at Northview, you will report to the Regional Manager and play a vital part in building relationships with residents. Your responsibilities will include resolving resident inquiries efficiently, maintaining communication supplies, and conducting satisfaction surveys. This role is essential for delivering value to residents and Northview’s stakeholders.

Key Responsibilities:
• Set high standards for customer service experiences
• Manage resident inquiries and documentation promptly
• Compile reports on lease expirations and renewals
• Conduct market rent reviews with the Leasing Agent
• Implement the resident relation plan and enhance communication

Requirements:
• Proven conflict resolution experience i...
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