Customer Service Coordinator (Immediate Start)

katiebard

📍 Lichfield, England, United Kingdom

Temp Information and Record Clerks

Job Description

Customer Service Coordinator (Temporary)

Location: Office-based

Start Date: ASAPHours: Full-time, 9-5:30pm (Early finish on Friday)Contract: TemporaryWe're looking for an organised and customer-focused Customer Service Coordinator to join a leading property company on a temporary basis. If you enjoy delivering excellent customer service and thrive in a fast-paced environment, we'd love to hear from you.What You'll Be Doing
  • Be the first point of contact for homeowners, managing post-completion customer care.
  • Handle customer enquiries and provide regular progress updates.
  • Coordinate inspections and remedial works with contractors and internal teams.
  • Monitor outstanding works and escalate issues where needed.
  • Maintain accurate records using CRM and defect management systems.
  • Produce reports and support continuous service improvement.
  • What We're Looking For
  • Previous customer service or administrative experie...
  • Apply for this Position