Customer Service Coordinator - CAT Support

The Customer Service Coordinator is responsible for scheduling, directing, monitoring service work and ensuring a high-level Legendary Customer Service outcome for our customers.   Some of the duties, but not all include  the following:  Track machines coming in/out of service and Condition Monitoring systems service history of machines information on and communicates findings (e.g. Oil sample results, codes, service letters/updates that CAT puts out).   Provides quotes of all service work to be performed in Part and Service Quoter (PSQ), unless previously quoted by the Parts and Service Sales Representative (PSSR) and approved by customer.  The hours for this position Monday through Friday 7:00 AM to 4:00 PM.  We are located at 3007 Maverick Drive, Kilgore, Texas 75662.