Customer Service Coordinator

Pertemps Black Country Perms

📍 Aldridge, West Midlands (County), United Kingdom

Full-time other-general

Job Description

Customer Service Coordinator
Aldridge
£26,500
40 hours per week, permanent

Are you an organised, customer-focused individual who thrives in a fast-paced environment? Our client is looking for a Customer Service Coordinator to join their growing team, supporting customers from enquiry through to completion while ensuring an exceptional customer experience.
 
This is an excellent opportunity to join a well-established and expanding business where no two days are the same. You'll be working as part of a supportive team, managing customer queries, coordinating activities across multiple departments and ensuring customers receive regular updates throughout the process.

Key Responsibilities:

Act as the main point of contact for customers via phone and email
Provide regular updates and resolve customer queries promptly
Coordinate activities with internal teams to ensure a smooth customer journey
Maintain accurate records and update internal systems...
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